Leader Floors know that choosing a new floor is not a decision to be taken lightly! It can be hard to make a true decision based on an image from our website. That's why we offer our customers a fast and professional flooring sample service, to ensure you get what you want, with no need for guess work or settling for second best! We're able to provide a generously sized sample of your chosen floors, so that you can ensure they will suit your decor and your tastes. We're hopeful that this will help assist you in making the right purchase from our extensive range of quality laminate, real wood & vinyl floors.
Why we charge for samples
Currently we charge 50p per sample, with £1.99 postage costs. While we understand that other websites may offer a free sample service, we spend a lot of time and effort ensuring that our service is as professional and as quick as can be. With that in mind, we decided to add a small fee, to ensure we could continue to offer such a great service to our customers. If you decide to proceed with a full flooring order from Leader Floors, we will deduct any money paid for samples from your full order total, essentially making our samples free!
Ordering samples of your chosen floors couldn't be simpler;
1. You order samples
When browsing our website, if you see the green 'Order a Sample' button listed next to a product, then samples are available. Unfortunately, at the moment, samples are not available on every flooring range, though more are available every week, so check with us if you had your heart set on a particular floor.
2. We post them same day
Once your sample order is placed, it will be dispatched the very same day (order by 4pm). Our samples are pre-cut and sent in protective packaging, meaning we can quickly get them to you with no delays or damages.
3. Fully-tracked service
Once posted with Royal Mail, we will assign tracking information to your order. This will allow you to track delivery of your sample order via the Royal Mail website. Usually delivery can take 2-3 working days to arrive, but is sometimes faster. If you need your samples next day, then contact us and we can arrange to courier them to you for a small surcharge.
If you have already ordered flooring samples from our website please allow 3 days. If they have not arrived after this, then please contact us and we will be able to look into why.